Divya LalCustomer Data Management- Integrate Your Customer DataBeing customer-centric is not only one of the best ways to serve your customers but also an amazing way to create efficient products and…Jun 21, 2021Jun 21, 2021
Divya LalBest Ecommerce CRM in 2021 — Pros and ConsIn the e-commerce business context, CRM helps in lead generation, conversion, and interactive customer journeys. Let’s start with the…Jun 11, 2021Jun 11, 2021
Divya LalSuccessful Customer Support Amidst COVID-19As a result of the pandemic, a lot of businesses started switching to virtual spaces to conduct business and make. During such…Jun 11, 2021Jun 11, 2021
Divya LalHow to Make your Virtual Customer Service Hit the MarkWhat is virtual customer service?Jun 4, 2021Jun 4, 2021
Divya Lal5 Elements of Great Customer SupportIn this era of digitization one of the best ways you can win people’s hearts is through not-so-common human touch. With so many options for…May 28, 2021May 28, 2021
Divya LalThe Utmost Importance of CRM AnalyticsCustomer connections are the core of each business. It doesn’t make any difference what size or sort of organization you own, there is no…May 28, 2021May 28, 2021
Divya LalThe Importance of Customer Product TrainingWhat is customer product training?May 21, 2021May 21, 2021
